Terms of Use Agreement for Money-Links.co.uk

Welcome to Money Links Ltd! Before using our website (https://money-links.co.uk/), please carefully read and understand the terms outlined in this agreement. Accessing, exploring, or signing up for our site constitutes your agreement to abide by these terms.

 

About Us

Money Links Ltd with company registration number: 12438783 has its registered office at 166 Corporation Street, Birmingham, England, B4 6TB. We are registered with HMRC under MLR number: XVML00000185288.

 

Privacy Policy

When you use our site, your personal information is processed in accordance with our Privacy Policy. Your agreement to this processing is implicit in your use of the site.

 

Revision of Terms

We retain the right to update and modify the website and its terms. Your continued use of the site signifies your acceptance of any modifications made. Regularly check this space for updates.

 

Site Access/Usage

Access to our site is temporary, and we reserve the right to suspend, remove, or modify it without notice. Ensure your usage complies with local and international laws, refraining from any unlawful or fraudulent activities.

 

Disclaimer

Our website provides general information, and we recommend seeking professional advice for accuracy. While we strive for timely and complete content, we do not guarantee it. Your reliance on the information is at your discretion.

 

Intellectual Property Rights

We exclusively own the rights to our website and its content. Commercial use without permission is strictly prohibited. Respect our intellectual property to maintain a fair and ethical online environment.

 

Breach of Terms

Violation of terms may result in the withdrawal of site access, reporting to law enforcement, legal action, or other necessary measures. Adhering to the terms ensures a positive user experience.

 

Limited Liability

While we aim for accuracy, we do not guarantee it. We are not liable for direct, indirect, incidental, or special damages arising from site use. Exercise caution and responsibility when navigating the platform.

 

Virus Protection Software

You are responsible for safeguarding your computer against viruses. Introducing malicious software or attempting unauthorized access is strictly prohibited. Prioritize cybersecurity for a safe browsing experience.

 

Website Link – Homepage & Link To Third Parties

Please note that we cannot assume responsibility for the content or practices of external websites linked from our site. It is essential to uphold ethical linking practices to foster a positive online community. By maintaining integrity in your linking activities, you contribute to a trustworthy and beneficial online environment for all users.

 

Applicable Law & Jurisdiction

These terms are governed by English Law, with any disputes to be resolved in the courts of England & Wales. Recognizing and adhering to the laws governing these terms is essential for fostering a harmonious online experience. By understanding and respecting the applicable legal framework, we ensure fairness, clarity, and mutual respect in our interactions and engagements within the online community.

 

Terms and Conditions for Using Branch Services & Ordering Currency Online

Age Restriction: The service is only available to individuals that are 18 and over.

Ordering Online:

When placing an order for currency through our website, it is important to note that only the currency listed as available on the website can be ordered and is subject to currency availability. Please be aware that orders must be collected on the same day, as the exchange rate quoted is valid only for the day it is provided. Before placing your order, ensure you check the opening times of our branches.

Currency ordered through the website is exclusively available for collection from our physical stores. We retain the right to cancel and decline orders without providing a specific reason. By proceeding with the online currency order, you acknowledge that you have read, understood, and agree to comply with the specified terms and conditions. Additionally, you confirm the accuracy of all details provided during the ordering process.

To ensure a smooth processing of online orders, it is imperative that the order be completed within 20 minutes; otherwise, the order will time out, requiring you to place it again. Should any mistakes occur during the order process, these must be rectified before the order is finalized. For any post-order corrections, please contact Money links Ltd via email.

Please note that exchange rates may differ between the online offerings and those at our physical branches. Online orders must be paid for at the branch; payment cannot be made through the website. You have the option to cancel the order at any time before collection by sending an email to info@money-links.co.uk. The cancellation of an order does not impact your statutory rights.

 

Cash Payments: No Additional Charges

No fees are incurred when making payments with cash.

 

Card Payments: Important Information

Kindly review the Customer Notification for Exchange Payments Terms and Conditions, along with the required supporting documents, when opting for card payments.

 

Refund Policy Notice

Once a transaction is completed, refunds are not allowed. In the exceptional case of a refund, the buyback rates will be applied. Please consult our Customer Service Representative for current rates and calculations before initiating any currency purchase.

 

Policy on Scottish Notes

As a standard practice, our company does not accept Scottish notes. However, we retain the discretion to accept them, subject to a 2% surcharge at our sole discretion.

 

Foreign Currency Customer Notification:

Transparent Currency Exchange Rates:

We conduct currency transactions with absolute transparency. There is a 0% commission, and no hidden charges apply whether you choose to pay by cash or card.

 

Debit Card Charges: 0.0%

We take pride in offering a fee of 0.0% on all debit card transactions.

Credit Card Charges:

For local credit cards, Visa, and Master Cards, the charges stand at 0.00%. However, there are some credit cards that we are unable to accept. For clarification, please contact our customer service for assistance.

 

Documentation Requirements:

 

Requirements for Card Payments:

For all card payments made in-store, regardless of the amount, we require valid ID, such as a current passport, UK driving license, or European ID. Customer registration will be conducted, and the ID will be scanned for our records.

 

Debit/Credit Card Payments:

For debit/credit card payments exceeding £3000 and under £5000, a valid ID (passport/UK driving license) is mandatory. Customer registration and ID scanning will be part of the process.

 

High-Value Transactions Above £5000:

Payments exceeding £5000 will be handled on a case-by-case basis at our discretion. We may require additional documentation to ensure the security and legitimacy of the transaction.

 

 

Supporting Documents for Cash Transactions:

Depending on the cash amount, specific supporting evidence is required:

Cash below £3000.00: No details are required.

Cash £3000.00 – £4999.00: One photo ID, full name, contact number, date of birth (D.O.B), and address.

Cash £5000.00 – £8000.00: One photo ID, full name, contact number, D.O.B, and proof of address.

£8000.01 and above: One photo ID, full name, contact number, D.O.B, and proof of address, proof of source of funds/wealth.

 

Important Note:

We reserve the right to cancel any transaction without disclosing the reason.

Additional documents may be demanded if deemed applicable.

A customer registration form will be provided for any transaction amount.

No refunds will be permitted; refund options are limited to applying buyback rates.

We strongly advise customers to check their money before leaving the counter for accuracy and peace of mind.

 

Additional Terms:

Customers must read and understand terms and conditions before buying or selling currency.

Responsibility for customs requirements lies with the customer.

Money Links Ltd is indemnified against transaction mistakes or losses.

Complaints must be reported within 14 days, with resolutions aimed for immediate action with a maximum resolution period of 30 days.

Additional information may be requested for order fulfilment and regulatory compliance.

Money Links Ltd reserves the right to refuse orders, issue refunds, and apply additional fees as needed.

 

How to Contact Us

For inquiries, contact 0044 121 236 4233